This privacy policy sets out how Truck Services Ltd uses and protects any information that you give us when you use this website.

Truck Services Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Truck Services Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from the 20th May 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as address and postcode
  • preferences and interests other information relevant to customer surveys and/or offers


What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services.

We may periodically send special offers or other information which we think you may find interesting. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or email.

We may use the information to customise the website according to your interests.

Our Responsibilites as Data Controllers

As the Data Controller, Truck Services Ltd is responsible for your personal information as submitted through the nvsuk.com website. The information you submit is used to respond to your enquiry.

Data Protection Officer Details

For questions regarding our use of your personal information please contact our Data Protection Officer using the details below:

Truck Services Ltd
Mill Hill Industrial Estate
Mill St
Bolton
BL1 1UG

Tel: 01204 523235

General Data Protection Regulation (GDPR) Individual Rights


Anyone one making an enquiry to Truck Services Ltd through our website trukdrivertraining.com can delete any information held on our servers by clicking the link in our enquiry return email. Alternatively please contact us and we will respond to your request.

How We Keep Your Personal Information Safe

The safety of your personal information is paramount to us. We have a dedicated IT department resonsible for server and website security and also for maintaining and protecting your information in accordance to General Data Protection Regulation (GDPR) requirements.

We use a multi-faceted approach to securing our server and website known as "defence in depth". Multiple layers of defence help us protect and maintain security and data.

All the security measures we implement below contribute to the security of our systems:

  • Both hardware and multiple software firewalls at server and website level
  • Antivirus software at server and website level
  • Security hardened Linux server operating system with automated security updates
  • Security hardened CMS website
  • Routine manual server and website security reviews and updates
  • Permanently monitored access to website to detect and prevent misuse of personal data
  • Tightly restricted access to backend data on a "need to know" basis for maintenance, updates and security purposes only
  • SSL implemented on all pages


How we use cookies


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used.

This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest.

However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind by writing to us at any time.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible using our contact form. We will promptly correct any information found to be incorrect.

Privacy Policy Changes

In order to maintain high standards our policies and procedures are constantly under review. From time to time we may modify or update this Privacy Policy.